FAQ

Are the rugs on this website handmade?

Yes, all the rugs sold on this website are fully handmade with ancient, traditional techniques. We do not sell machine made, hand tufted rugs.

Are the rugs used or brand new?

Most of the rugs we sell are used, vintage or antique rugs from 1800's to 1990's if there is a brand new rug we mention it in the description of the product

Are the rugs made of organic materials?

Yes all of our rugs are made with completely organic materials such as wool,cotton,goat hair and silk. They are all dyed with natural dyes. Our rugs are chemical free, environment friendly and non-toxic unlike machine made rugs

Where is Bosphorus Rugs located?

We are located in Istanbul/Turkey which is the main center of handmade rugs trade in the world. Buying from Bosphorus rugs means you are buying directly from the whole seller and from the main source, you are eliminating the middle men thanks to internet.

How do you ship the rugs?

We ship the rugs in maximum 3 work days after the order being placed. We ship with Fedex Express and we offer FREE shipping to worldwide. It usually takes between 3 to 7 days for the delivery with Fedex.

Do you accept returns?

Yes, we do accept returns. Please check the following link for detailed information;

https://www.bosphorusrugs.com/pages/return-policy