FAQ

Are the rugs on this website handmade?

Yes, majority of the rugs we sell are handmade, there are only some products that are machine made and we have seperated them under the "Machine Made" collection;

https://www.bosphorusrugs.com/collections/pillow-covers

Are the rugs used or brand new?

Most of the rugs we sell are used vintage or antique rugs from 1800's to 1990's if there is a brand new rug we mention it in the description of the product. The machine made ones are brand new

Are the rugs made of organic materials?

Yes all of our handmade rugs are made with completely organic materials such as wool,cotton,goat hair and silk. They are all dyed with natural dyes.

Where is Bosphorus Rugs located?

We are located in Istanbul/Turkey which is the main center of handmade rugs trade in the world. Buying from Bosphorus rugs means you are buying directly from the whole seller and from the main source, you are eliminating the middle men thanks to internet.

How do you ship the rugs?

We ship the rugs in maximum 3 work days after the order being placed. We ship with UPS and we offer FREE shipping to worldwide on purchases above $69. It usually takes between 3 to 7 days for the delivery

Do you accept returns?

Yes, we do accept returns. Please check the following link for detailed information;

https://www.bosphorusrugs.com/pages/return-policy

 

 

 

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